Send an Inquiry
Use the form below to ask about a transceiver, a cable, a converter, or a sourcing requirement. The contact person is Ms. Sherry Shuai, on mobile at +86-13590418442, and the published email address is [email protected]. Two landline numbers are published on the company's own pages: +86-755-29714595 on the contact page and +86-755-23419651 in the page footer, with fax at +86-755-23413307. The address is 2/F, Building L, Maoyuan Industrial Park, Huanguan South Rd., Longhua Dist., 518131, Shenzhen, China.
When you write, it helps to include five things. First, the product or model name as it appears on this site, for example the XFP LR transceiver or the QSFP28 LR4 transceiver. Second, the fiber type your link uses, single-mode or multimode, and the distance the link must cover. Third, the equipment the module will plug into, such as a switch, a router or a base station unit. Fourth, the quantity range you have in mind, even if it is only approximate. Fifth, the application, such as a data centre, a campus network, a telecom installation or a base station connection.
For the six lines with full published specifications, the detail pages state what can be confirmed: rate, wavelength, reach, fiber type, power consumption and operating temperature where published. For every other line, specifications are confirmed during the inquiry, because those lines are presented here at series or category level and no performance figures are invented for them. If a series page lists a model name but no figures, that means the figures have not been published for that model, not that they are the same as a neighbouring model.
If you need certificates for import or project compliance, say so in your message. Certificates are available upon request. If you need a specification document for a model, or confirmation of a figure that a series page does not state, raise it in the same message so it can be answered together with the commercial terms.
Before ordering, confirm quantity, price and delivery time. Those terms are confirmed per inquiry on this site, not stated as published figures, because no verified commercial terms have been published for these products. Where a question cannot be answered from published material, the answer will say so and explain what confirmation is needed, rather than guessing.